RESEARCH, CONSULTANCY and TRAINING

CITCOT ICT CONSULTING

GET STARTED

ABOUT US

We are here for your ICT needs!

Successful and cost-effective implementation of information and communication solutions requires well informed decisions, implementation and operations. To that end, CITCoT has been established by a group of enthusiastic professionals with ample local and international experience in the telecommunication and IT sector in 2016. Since then, It is boosting optimal and informed decisions, implementations and operations in the Ethiopian ICT market. CITCoT takes professionalism and honesty as its core values to deliver the highest possible quality services to its customers based on thorough research and innovation.

 

CITCoT is registered in Lideta Sub-City Trade and Industry Development Office of Addis Ababa City Administration Trade Bureau of the Federal Democratic Republic of Ethiopia, with Commercial Registration number of LD/AA/2/0003502/2009.

CONSULTANCY Services

We select, design, supervise
implement and support ICT Solutions that fits you!

Our thorough research and innovation make sure you find quality, state-of-the-art and also affordable ICT products!

 

Telecom & IT Consultancy

  • Telecommunication consultancy
  • Enterprise ICT services Techno-Economic Study ICT System Design and Optimization

Infrastucture Deployment

  • Telecom Network Installation, Configuration and Commissioning
  • Enterprise Network Installation,Configuration and Commissioning
  • Power Installation for Telecom networks(Generator,Solar,AC)
 
 

System Customization and Intergration

  • Web based system development
  • Mobile Application development
  • ERP

ICT Support

  • office machine(computer, printer, photocopy,Network Devices) service and maintenance
  • Software installation and maintenance(office, antivirus)
 
 

Telecom & IT Trainings

  • Readymade training( Website design and management, Mobile app Development, Cyber security, Networking and System administration)
  • On demand training

Technical Documentation

  • ICT policy and strategy
  • ICT conceptual and operational guidelines
  • Technical manuals
  • Tender Documents
 

Change Management & User Enablement

Lorem ipsum dolor sit amet, consec tetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis.

Performance Monitoring & Continuous Improvement

Lorem ipsum dolor sit amet, consec tetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis.

Strategic Digital Transformation

  • Conduct a comprehensive market analysis to identify emerging digital trends and their relevance to your Ethiopian business.
  • Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.
  • Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.

Cloud Migration & Modernization

  • Evaluate your existing IT infrastructure and data landscape for optimal Cloud migration strategies.
  • Recommend and implement secure, scalable Cloud solutions (e.g., Microsoft Azure, AWS, Google Cloud Platform, telecloud, Zergaw Cloud) tailored to your specific needs and budget.
  • Provide ongoing Cloud management and optimization services to ensure peak performance and cost-efficiency.

Data-Driven Insights & Business Intelligence

  • Implement advanced Data Analytics tools and build robust data pipelines to unlock valuable insights from your data.
  • Develop customized dashboards and reports that empower data-driven decision-making at all levels of your organization.
  • Leverage AI and machine learning to gain predictive insights for optimizing business processes and enhancing customer experience.

Comprehensive Cybersecurity & Compliance

  • Conduct a thorough security assessment to identify vulnerabilities in your IT infrastructure, including software, network, and cloud environments
  • Design and implement robust cybersecurity solutions aligned with Ethiopian regulations and best practices (e.g., firewalls, intrusion detection/prevention systems, data encryption).
  • Provide ongoing security management services, including employee training, to build a strong cyber defense strategy that adheres to evolving cyber compliance requirements.
  • Stay up-to-date on the latest Ethiopian cybersecurity regulations and ensure your IT infrastructure remains compliant

Agile Network Design & Optimization

  • Analyze your network performance and capacity considering the unique needs of the Ethiopian context (e.g., bandwidth limitations, growing user base, telecom operator connectivity).
  • Design and implement scalable network infrastructure solutions (e.g., Software-Defined Networking) to support future growth and evolving business requirements.
  • Utilize network monitoring tools and optimization techniques to ensure optimal network reliability, security, and performance.

Technology Selection & Vendor Management

  • Leverage CITCOT's deep understanding of the Ethiopian technology landscape and global partnerships to identify the most suitable software and network solutions for your business.
  • Meticulously vet reputable technology vendors that align with your budget and technical requirements.
  • Preparing bidding documents and evaluating submissions
  • Manage vendor relationships to ensure smooth project execution and ongoing support for your chosen solutions.

Change Management & User Enablement

  • Develop a comprehensive change management plan to facilitate seamless employee adoption of new technologies.
  • Provide dedicated user training and support programs to ensure successful transition and maximize benefits from both software and network improvements.
  • Foster a culture of continuous learning and technology acceptance within your organization.

Performance Monitoring & Continuous Improvement

  • Implement performance monitoring tools for your entire ICT infrastructure, encompassing Cloud, Data Analytics, network applications, and user experience.
  • Proactively identify areas for improvement and optimize performance for enhanced efficiency, user experience, and return on investment (ROI)
  • Utilize a data-driven approach to continuously refine your ICT strategy and ensure it aligns with evolving business needs.

Cloud Migration & Modernization:

We analyze trends, align them with business goals, and leverage advanced tech for a competitive edge.

  • Conduct a comprehensive market analysis to identify emerging digital trends and their relevance to your Ethiopian business.
  • Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.
  • Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.

We are the best telecom and IT
Consulting firm to efficiently boost
your digital life.

Thorough research on ICT technologies, Professional consultancy and training services,
Our skilled staff, combined with decades of local and international experiences!

TRAiNING Services

We develop and deliver quality trainings on emerging and locally relevant ICT technologies!

Our reputable and experienced trainers and innovative training methodology make sure you find quality trainings to tune your ICT experts and teams on the right direction!

Cybersecurity Trainings

  • Build a strong defense against cyber threats
  • We offer Cybersecurity awareness training for all employees (password management, phishing identification) and Advanced training for IT security personnel (penetration testing, incident response, vulnerability management)

Cloud Trainings

  • Equip your workforce with the skills to leverage Cloud technologies effectively
  • We offer trainings on cloud administration and data management and security best practices for Cloud platforms like ZERGAW, Microsoft Azure, AWS, or Google Cloud Platform

Software Trainings

  • Master industry-relevant software applications to streamline operations and boost efficiency.
  • Covers installation, administration and usage of various relevant software including Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)

Demand-Based ICT Trainings

  • Address your unique needs!
  • We create customized training programs tailored to emerging technologies or specific software applications relevant to your business in Ethiopian and the region

Network Trainings

  • Empower your IT staff with in-depth knowledge to manage and secure your network infrastructure.
  • Covers several networking modules like administration best practices, troubleshooting and optimization techniques and network security and latest relevant protocols

Business Intelligence and Data Analytics Trainings

  • Transform data into valuable insights and Make data-driven decisions to optimize your operations
  • The trainings develop your expert and team's ability to extract knowledge using data analysis tools and data visualization techniques (Tableau, Power BI)

Project showcases

Our Flagship Experiences

We have delivered variety of ICT consultancy and training services.

In partnership with Plum-UK, we have been contracted to perform national spectrum occupancy site survey and spectrum evaluation for the Ethiopian Telecommunication Authority (ECA) on a project sponsored by The World Bank. The project includes performing drive test throughout the country, data analysis and training of ECA experts.

We have designed, deployed, configured, operationalized and optimized local public Cloud and ISP Infrastructure for ZERGAW Cloud.

Advanced design and prototype of Telecommunication system for the Ethiopian Geospatial and Space Science Institute

In partnership with Mediafon Datapro of Lithuania, we have supplied and commissioned a telecommunication number management system for Ethiopian communications authority (ECA). The project was sponsored by the World Bank and managed by the Ministry of Innovation and Technology (MInT).

We have trained and still training ICT experts from Governmental (e.g. Ethiopian Civil Aviation, Ministry of Industry, Addis Ababa City Administration) and non-Governmental Institutions (e.g. Orchid, ZERGAW Cloud, Balageru) on various ICT trainings on software, network, cloud, server infrastructure and security technologies

We have developed Cloud Software development framework and exemplary cloud software that are relevant for the Ethiopian market for ZERGAW Cloud and its sister companies

We have worked with CENERVA-UK on a USAID sponsored project on strengthening core capabilities of ECA (Spectrum, USF, Cybersecurity framework, Equipment type approval region, Internet Governance Framework, Infrastructure Sharing).

Members

Meet Main Team

PHD in ICT and MSc in Telecommunication Engineering from University of Trento ,Italy.11+ years of experience in telecom R&D implementation of data center network and server technologies  and also managing large projects.

Ephrem Teshale (PhD)

Co-Founder and CEO

 Holds a PhD in Communication Engineering, with a supplementary field in Network Economics, from Aalto University, Finland. Currently serving Addis Ababa University as an Assistant Professor and he is also co-founder and CEO Advisor of ZERGAW Cloud. Beneyam has a wealth of experience from his tenure as a telecom researcher and consultant in various international projects in Finland and USA for more than seven years. He has initiated, proposed and coordinated successful international ICT projects that contribute to build the capacity of the Ethiopian ICT market. He has also published 33+ peer reviewed articles and conference publications in renowned international venues. 

Beneyam Berehanu (PHD)

Co-Founder and CTO

MSc in Telecommunication Engineering  from University of Trento, Italy. 10+ years of experience in network and power  infrastructure  site survey, installation commissioning ,verification and their project management, and  R&D on practical embedded and IoT systems.

Belayneh Melka

Co-Founder and Senior Consultant

BSc in Electrical and computer Engineering From Addis Ababa institution of Technology more than 3 years of experience in system Development ,Network configuration, and freelance website Development.

 

Yonas Asegedom

System Engineer

BSc in Software engineering from Addis Ababa university, Ethiopia. Three years of experience and works in development operation, system integration and automation.Has extensive practical knowledge in LARAVEL, PHP, JAVASCRIPT and DEVOPS.

Alazar Kassahun

Software Engineer

BA in Accounting from saint Mary University,Addis Ababa ,Ethiopia 6+ years experience in Accounting ,sales of It products and services and coordinating ICT events.  


                          

nardos endale

Accountant

BA degree in management from Addis Ababa university, Ethiopia, Graduated with Great distinction. She is Reliable, hard-working with strong attention to detail and eager to learn

 

 

maraki eyassu

Office Manager

Careers: Become a part of our big family to inspire and get inspired by professional experts.

New HIring

Become a part of our Family

Currently we are not hiring!

Network Enginner

CITCOT is looking for an out-standing, creative, disciplined, energetic, sociable and talented developer. Requirements: BSc in Computer Science, Software Engineering, Information Systems or related fields, Lives in Addis Ababa, Ethiopia, Demonstrable and measurable experiences in Flutter, A good understanding of PHP (Laravel) and Python, A good knowledge and experience on diversified frontend and backend frameworks, Adequate experience on server and database management, Excellent customer service orientation. Note:Candidate CV must list all his/her flutter based projects, and other software projects that can be physically demonstrated.

Email Resume

WHO ARE WITH US

Key Partners

Main Clients

0
+
Business Year
0
+
Team Members
0
+
Project Delivery

Address

Lideta Merkato Building
Addis Ababa, Ethiopia

Phone

+251 97 703 5511

Email

info@citcot.com

GET IN TOUCH

We are Connected All Time to Help Your Business!

We understand the importance of approaching each work integrally and believe in the power of simple and easy communication.

    OUR ADDRESS

    Lideta Merkato Building
    Addis Ababa, Ethiopia

    OUR CONTACT

    +251 97 703 5511

    info@citcot.com

    SOCIAL LINK

    Facebook Twitter Linkedin

    QUICK LINK

    OUR Consultancy Services

    • Strategic Digital Transformation
    • Cloud Migration & Modernization
    • Data-Driven Insights & Business Intelligence
    • Comprehensive Cybersecurity & Compliance
    • Agile Network Design & Optimization
    • Technology Selection & Vendor Management
    • Change Management & User Enablement
    • Performance Monitoring & Continuous Improvement

    OUR Training Services

    • Software Trainings
    • Network Trainings
    • Cloud Trainings
    • Business Intelligence and Data Analytics Trainings
    • Cybersecurity Trainings
    • Demand-Based ICT Trainings

    © 2021 CITCoT ICT Consulting PLC. All rights reserved.