ABOUT US
We are here for your ICT needs!
Successful and cost-effective implementation of information and communication solutions requires well informed decisions, implementation and operations. To that end, CITCoT has been established by a group of enthusiastic professionals with ample local and international experience in the telecommunication and IT sector in 2016. Since then, It is boosting optimal and informed decisions, implementations and operations in the Ethiopian ICT market. CITCoT takes professionalism and honesty as its core values to deliver the highest possible quality services to its customers based on thorough research and innovation.
CITCoT is registered in Lideta Sub-City Trade and Industry Development Office of Addis Ababa City Administration Trade Bureau of the Federal Democratic Republic of Ethiopia, with Commercial Registration number of LD/AA/2/0003502/2009.
CONSULTANCY Services
We select, design, supervise implement and support ICT Solutions that fits you!
Our thorough research and innovation make sure you find quality, state-of-the-art and also affordable ICT products!
Telecom & IT Consultancy
- Telecommunication consultancy
- Enterprise ICT services Techno-Economic Study ICT System Design and Optimization
Infrastucture Deployment
- Telecom Network Installation, Configuration and Commissioning
- Enterprise Network Installation,Configuration and Commissioning
- Power Installation for Telecom networks(Generator,Solar,AC)
System Customization and Intergration
- Web based system development
- Mobile Application development
- ERP
ICT Support
- office machine(computer, printer, photocopy,Network Devices) service and maintenance
- Software installation and maintenance(office, antivirus)
Telecom & IT Trainings
- Readymade training( Website design and management, Mobile app Development, Cyber security, Networking and System administration)
- On demand training
Technical Documentation
- ICT policy and strategy
- ICT conceptual and operational guidelines
- Technical manuals
- Tender Documents
Change Management & User Enablement
Performance Monitoring & Continuous Improvement
Strategic Digital Transformation
- Conduct a comprehensive market analysis to identify emerging digital trends and their relevance to your Ethiopian business.
- Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.
- Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.
Cloud Migration & Modernization
- Evaluate your existing IT infrastructure and data landscape for optimal Cloud migration strategies.
- Recommend and implement secure, scalable Cloud solutions (e.g., Microsoft Azure, AWS, Google Cloud Platform, telecloud, Zergaw Cloud) tailored to your specific needs and budget.
- Provide ongoing Cloud management and optimization services to ensure peak performance and cost-efficiency.
Data-Driven Insights & Business Intelligence
- Implement advanced Data Analytics tools and build robust data pipelines to unlock valuable insights from your data.
- Develop customized dashboards and reports that empower data-driven decision-making at all levels of your organization.
- Leverage AI and machine learning to gain predictive insights for optimizing business processes and enhancing customer experience.
Comprehensive Cybersecurity & Compliance
- Conduct a thorough security assessment to identify vulnerabilities in your IT infrastructure, including software, network, and cloud environments
- Design and implement robust cybersecurity solutions aligned with Ethiopian regulations and best practices (e.g., firewalls, intrusion detection/prevention systems, data encryption).
- Provide ongoing security management services, including employee training, to build a strong cyber defense strategy that adheres to evolving cyber compliance requirements.
- Stay up-to-date on the latest Ethiopian cybersecurity regulations and ensure your IT infrastructure remains compliant
Agile Network Design & Optimization
- Analyze your network performance and capacity considering the unique needs of the Ethiopian context (e.g., bandwidth limitations, growing user base, telecom operator connectivity).
- Design and implement scalable network infrastructure solutions (e.g., Software-Defined Networking) to support future growth and evolving business requirements.
- Utilize network monitoring tools and optimization techniques to ensure optimal network reliability, security, and performance.
Technology Selection & Vendor Management
- Leverage CITCOT's deep understanding of the Ethiopian technology landscape and global partnerships to identify the most suitable software and network solutions for your business.
- Meticulously vet reputable technology vendors that align with your budget and technical requirements.
- Preparing bidding documents and evaluating submissions
- Manage vendor relationships to ensure smooth project execution and ongoing support for your chosen solutions.
Change Management & User Enablement
- Develop a comprehensive change management plan to facilitate seamless employee adoption of new technologies.
- Provide dedicated user training and support programs to ensure successful transition and maximize benefits from both software and network improvements.
- Foster a culture of continuous learning and technology acceptance within your organization.
Performance Monitoring & Continuous Improvement
- Implement performance monitoring tools for your entire ICT infrastructure, encompassing Cloud, Data Analytics, network applications, and user experience.
- Proactively identify areas for improvement and optimize performance for enhanced efficiency, user experience, and return on investment (ROI)
- Utilize a data-driven approach to continuously refine your ICT strategy and ensure it aligns with evolving business needs.
Cloud Migration & Modernization:
We analyze trends, align them with business goals, and leverage advanced tech for a competitive edge.
- Conduct a comprehensive market analysis to identify emerging digital trends and their relevance to your Ethiopian business.
- Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.
- Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.
We are the best telecom and ITConsulting firm to efficiently boost your digital life.
Thorough research on ICT technologies, Professional consultancy and training services,
Our skilled staff, combined with decades of local and international experiences!
TRAiNING Services
We develop and deliver quality trainings on emerging and locally relevant ICT technologies!
Our reputable and experienced trainers and innovative training methodology make sure you find quality trainings to tune your ICT experts and teams on the right direction!
Cybersecurity Trainings
- Build a strong defense against cyber threats
- We offer Cybersecurity awareness training for all employees (password management, phishing identification) and Advanced training for IT security personnel (penetration testing, incident response, vulnerability management)
Cloud Trainings
- Equip your workforce with the skills to leverage Cloud technologies effectively
- We offer trainings on cloud administration and data management and security best practices for Cloud platforms like ZERGAW, Microsoft Azure, AWS, or Google Cloud Platform
Software Trainings
- Master industry-relevant software applications to streamline operations and boost efficiency.
- Covers installation, administration and usage of various relevant software including Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)
Demand-Based ICT Trainings
- Address your unique needs!
- We create customized training programs tailored to emerging technologies or specific software applications relevant to your business in Ethiopian and the region
Network Trainings
- Empower your IT staff with in-depth knowledge to manage and secure your network infrastructure.
- Covers several networking modules like administration best practices, troubleshooting and optimization techniques and network security and latest relevant protocols
Business Intelligence and Data Analytics Trainings
- Transform data into valuable insights and Make data-driven decisions to optimize your operations
- The trainings develop your expert and team's ability to extract knowledge using data analysis tools and data visualization techniques (Tableau, Power BI)
Project showcases
Our Flagship Experiences
We have delivered variety of ICT consultancy and training services.
In partnership with Plum-UK, we have been contracted to perform national spectrum occupancy site survey and spectrum evaluation for the Ethiopian Telecommunication Authority (ECA) on a project sponsored by The World Bank. The project includes performing drive test throughout the country, data analysis and training of ECA experts.
We have designed, deployed, configured, operationalized and optimized local public Cloud and ISP Infrastructure for ZERGAW Cloud.
Advanced design and prototype of Telecommunication system for the Ethiopian Geospatial and Space Science Institute
In partnership with Mediafon Datapro of Lithuania, we have supplied and commissioned a telecommunication number management system for Ethiopian communications authority (ECA). The project was sponsored by the World Bank and managed by the Ministry of Innovation and Technology (MInT).
We have trained and still training ICT experts from Governmental (e.g. Ethiopian Civil Aviation, Ministry of Industry, Addis Ababa City Administration) and non-Governmental Institutions (e.g. Orchid, ZERGAW Cloud, Balageru) on various ICT trainings on software, network, cloud, server infrastructure and security technologies
We have developed Cloud Software development framework and exemplary cloud software that are relevant for the Ethiopian market for ZERGAW Cloud and its sister companies
We have worked with CENERVA-UK on a USAID sponsored project on strengthening core capabilities of ECA (Spectrum, USF, Cybersecurity framework, Equipment type approval region, Internet Governance Framework, Infrastructure Sharing).
- Seyoum Damtew (CBE Director)Certified Information Security Manager (CISM)LifetimeAll levels28 Lessons0 Quizzes4 Students15,682 Br6,273 Br
- Ephrem Teshale (PhD)Cloud Infrastructure Associate24 HoursAll levels21 Lessons0 Quizzes4 Students11,875 Br9,500 Br
- Tsegamlak Terefe (PHD)Data Analytics with Power Business Intelligence (Power BI)22 HoursAll levels12 Lessons0 Quizzes3 Students11,875 Br9,500 Br
- Beneyam Berehanu (PhD)Gearing Up for 5G: Services & Technologies18 HoursAll levels3 Lessons1 Quiz1 Student14,562 Br5,825 Br
Members
Meet Main Team
PHD in ICT and MSc in Telecommunication Engineering from University of Trento ,Italy.11+ years of experience in telecom R&D implementation of data center network and server technologies and also managing large projects.
Ephrem Teshale (PhD)
Co-Founder and CEO
Holds a PhD in Communication Engineering, with a supplementary field in Network Economics, from Aalto University, Finland. Currently serving Addis Ababa University as an Assistant Professor and he is also co-founder and CEO Advisor of ZERGAW Cloud. Beneyam has a wealth of experience from his tenure as a telecom researcher and consultant in various international projects in Finland and USA for more than seven years. He has initiated, proposed and coordinated successful international ICT projects that contribute to build the capacity of the Ethiopian ICT market. He has also published 33+ peer reviewed articles and conference publications in renowned international venues.
Beneyam Berehanu (PHD)
Co-Founder and CTO
MSc in Telecommunication Engineering from University of Trento, Italy. 10+ years of experience in network and power infrastructure site survey, installation commissioning ,verification and their project management, and R&D on practical embedded and IoT systems.
Belayneh Melka
Co-Founder and Senior Consultant
BSc in Electrical and computer Engineering From Addis Ababa institution of Technology more than 3 years of experience in system Development ,Network configuration, and freelance website Development.
Yonas Asegedom
System Engineer
BSc in Software engineering from Addis Ababa university, Ethiopia. Three years of experience and works in development operation, system integration and automation.Has extensive practical knowledge in LARAVEL, PHP, JAVASCRIPT and DEVOPS.
Alazar Kassahun
Software Engineer
BA in Accounting from saint Mary University,Addis Ababa ,Ethiopia 6+ years experience in Accounting ,sales of It products and services and coordinating ICT events.
nardos endale
Accountant
BA degree in management from Addis Ababa university, Ethiopia, Graduated with Great distinction. She is Reliable, hard-working with strong attention to detail and eager to learn
maraki eyassu
Office Manager
Careers: Become a part of our big family to inspire and get inspired by professional experts.
New HIring
Become a part of our Family
Currently we are not hiring!
Job title: Administrative Assistant
Job Summary:
The Administrative Assistant will provide comprehensive administrative and operational support to the company. The role will involve managing day-to-day office activities, handling external communications, and supporting project hunting and implementation. The job offers flexible hybrid remote and office working hours.
Key Responsibilities:
- Administrative Support:
- Execute day-to-day office activities, ensuring smooth operations.
- Take care of the office environment, including maintenance and supplies.
- Handle incoming and outgoing mail, ensuring timely and accurate processing.
- Perform general administrative tasks such as filing, photocopying, and scanning documents.
- Manage and organize office records and files for easy retrieval.
- Schedule and coordinate meetings, appointments, and travel arrangements.
- Order and maintain office supplies inventory, overseeing procurement.
- Control the availability of office utilities to ensure uninterrupted operations.
- Oversee the cleaning and maintenance of the office to maintain a professional environment.
- Communication and Coordination:
- Handle social media activities of the company.
- Serve as the primary point of contact for internal and external communications.
- Prepare and distribute notices, reports, and other communications to shareholders.
- Coordinate and manage shareholder meetings, including scheduling, invitations, and documentation.
- Handle paperwork at government offices, ensuring compliance with regulations.
- Project Support:
- Assist project hunting and implementation as needed, providing administrative support and coordinating tasks.
Qualifications:
- A University degree
- Proven experience as an Administrative Assistant or similar role.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to prioritize tasks and manage multiple deadlines.
- Strong problem-solving and decision-making skills.
Additional Skills (Preferred):
- Experience in the IT and telecommunications industry.
- Familiarity with project management tools and methodologies.
Salary and Benefits:
CITCOT offers a competitive base salary for the Administrative Assistant position, commensurate with experience and industry standards. In addition to the base salary, the employee will be eligible for performance-based incentives tied to the successful hunting and completion of company projects. This incentivized structure rewards individual contributions and aligns employee interests with the company’s overall success.
WHO ARE WITH US
Key Partners
Main Clients
GET IN TOUCH
We are Connected All Time to Help Your Business!
We understand the importance of approaching each work integrally and believe in the power of simple and easy communication.
OUR ADDRESS
Lideta Merkato Building
Addis Ababa, Ethiopia
OUR Consultancy Services
- Strategic Digital Transformation
- Cloud Migration & Modernization
- Data-Driven Insights & Business Intelligence
- Comprehensive Cybersecurity & Compliance
- Agile Network Design & Optimization
- Technology Selection & Vendor Management
- Change Management & User Enablement
- Performance Monitoring & Continuous Improvement
OUR Training Services
- Software Trainings
- Network Trainings
- Cloud Trainings
- Business Intelligence and Data Analytics Trainings
- Cybersecurity Trainings
- Demand-Based ICT Trainings
© 2021 CITCoT ICT Consulting PLC. All rights reserved.